Return Policy

Thistles & Thorns Return Policy

We want you to love your purchase! Because each item is made to order, we do not accept returns or offer refunds for buyer's remorse, incorrect sizes, or custom design changes after checkout.

However, we do stand behind the quality of our products. If your item arrives damaged, defective, or with a print error, please contact us within 7 days of delivery with your order number and clear photos of the issue.

If approved, we’ll send a replacement at no cost to you or issue a refund, depending on your preference and product availability.

Non-returnable items:

  • Gift cards

  • Custom/personalized products

  • Clearance or final sale items

To start a claim, email us at thistlesandthorns.mission@gmail.com with the subject line: “Return Request – Order #[YourOrderNumber]”.